Security Operation Center Service
Security Operations Center (SOC) monitoring service, commonly referred to as SOC monitoring service, aims to consolidate various cybersecurity information. These services provide advance threat warnings, real-time alerts for ongoing threats, and post-incident threat analysis and recommendations. By effectively managing various security alerts, clients can focus on addressing critical cybersecurity risks and collectively prevent security threats. Through cybersecurity monitoring, enterprises and organizations can promptly understand both internal and external security threats, enabling immediate response and minimizing damage.
SOC services integrate three major elements: People, Product (security tools), and Process. They effectively manage organizational security products, network security devices, user devices, and content within systems that may compromise information security principles of Confidentiality, Integrity, and Availability (CIA). Operating 24/7, SOC services provide real-time monitoring, tracking, analysis, and response to cybersecurity incidents. The service deploys loggers on client-side hosts, gathering logs from managed security devices, such as firewalls, intrusion detection/prevention systems (IDS/IPS), web application firewalls (WAF), antivirus systems, endpoint detection and response (EDR/MDR) tools, and data loss prevention (DLP) systems. These logs are encrypted and sent back to the CHT Security SOC for multidimensional correlation analysis to detect security events, warnings, or abnormal connections.
When a security event is identified, customers are notified via email, SMS or call (method based on risk level and SLA), prompting timely response actions. Clients have access to dedicated web content for tracking and managing all security events comprehensively. They also receive the latest threat intelligence and monthly service reports to gain a holistic understanding of their security posture.
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