Aiello AI voice assistant in Hospitality
Aiello SPOT enables the digitalization of hotel internal operation flows and understanding of guest profiles. Aiello SPOT includes an in-room smart display speaker and a web-based management portal. While the in-room smart speaker acts as a 24-hour concierge beside the guest, the hotel staff can use the management platform to manage guest in-room requests. Hoteliers are now able to interact with their guests more frequently during their stay, collect guests’ feedback, centralizedly process guest requests, analyze user data and more.